The Order Defect Rate (ODR) is a key measure of your ability to provide a good customer experience. It includes all orders with one or more defects represented as a percentage of total orders during a given 60-day time period.
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See Also:
Definition
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Inventory
Definition
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Out of Stock (OOS)
Definition
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Out of Stock Rate (OOS Rate)
Definition
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Problem Receive
Definition
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Recovery Rate
Definition
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Replenishable Out of Stock (Rep OOS)
Definition
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Return Rate
Definition
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Sell Through Rate