In order to be eligible for Seller Fulfilled Prime, the following applies:
- Maintain a Professional selling plan: You must have an account with a Professional selling plan, and the account must be active and in good standing.
- Carrier Pickup Time: Use at least one of the approved Buy Shipping Service carriers.
- For Standard or Two-Day Shipping orders, carriers must pick up at the seller’s location at or after 4:00 p.m. local. (Note that this varies from marketplace to marketplace depending on the country you are located in.)
- In addition, sellers must meet or exceed the following performance:
- An On-Time Shipment rate of at least 99% on Prime orders
- Use of Buy Shipping Services for at least 99% of Prime orders
- A Cancellation rate of no more than 0.5% on Prime orders
- An On-Time Delivery rate of at least 97% on Prime orders where shipping was purchased outside of Buy Shipping Services
- The Seller must be able to offer Free Two-Day Shipping to nearly all addresses in the continental U.S., except those mentioned as ineligible below;
- The Seller must be able to offer Free Standard Shipping to addresses in Alaska, Hawaii, and U.S. protectorates as well as P.O. Boxes in the continental U.S.;
- The Seller must not be able to offer shipping to the Ineligible APO/FPO addresses and International destinations;
- It is important to note that options for shipping as per the points above may be slightly different in other marketplaces, given their unique geographic locations.
- Sellers must also offer free shipping to Prime members who select delivery options that are slower than the Prime shipping benefits for which they are eligible.
- When offering Same-Day Delivery or One-Day Delivery, sellers must offer Free Same-Day and Free One-Day Delivery to Prime members.
- In addition, Sellers must offer all buyers free Standard shipping, regardless of whether the buyer is a Prime member. For faster shipping options (for example, Two-Day Delivery or One-Day Delivery.), buyers who are not Prime members pay shipping rates that you set.
- Sellers must purchase all shipping labels for orders containing a Prime item through Buy Shipping Services.
- Sellers agree that Amazon might charge the costs of any returns, refunds or other adjustments and concessions related to Prime items to the seller's account.
- Sellers must have a Prime order limit per shipping day.Your daily order limit is the number of Amazon Prime orders that you can reliably ship every day.
- Sellers remain responsible for pre-order buyer inquiries and inquiries related to their products.