- You can find your Manufacturer Answers and Reviews Reports by going to the “Reports” tab on the top menu of Vendor Central and selecting “Manufacturer answers and review comments” from the Drop-Down Menu.
- On this page you can view your answers to customers as well as the customer reviews report.
- These reports are generated weekly (Sunday to Saturday) and contain links to post your answers and comments.
- Please be sure to review Amazon’s posting guidelines on a regular basis.
- Reports are Amazon confidential information and can only be used in connection with the Manufacturer Answers and Comments program.
- You have to agree to the posting guidelines before you can proceed to access your reports.
- You can then select the report type and the date range before clicking the "Download" button to the right of these options to download the relevant report.
- The best way to use these reports is obviously to:
- Ensure that you do respond to all customer questions; and
- To keep track of which of your ASINs are receiving reviews and what the reviews and their ratings are.