- A shortage is when the Amazon Fulfilment Center claims that they did not receive all of the products or ASINs that were shipped on a Purchase Order through Vendor Central.
- This can vary from a single unit to multiple units to an entire carton.
- Amazon will claim a shortage even in the event where you know that you were unable to ship that unit or those units but you failed to remove this or these units from your Purchase Order within the given 5 days from the date Vendor Central generated the Purchase Order.
- It is therefore imperative that any items you know you will not be able to ship on that Purchase Order have their availability status amended on the Purchase Order.