- The Returns Management team has provided a guide to help you reduce customer returns.
- Anticipating returns and making changes to reduce those occurrences can decrease the number of return chargebacks you receive and ultimately provide a better experience for customers.
- These steps provide an overview of common return drivers and give you tools and best practices to allow you to proactively reduce customer impact.
- You should reach out to your buyer (category manager) as your first point of contact for return support or guidance for how to improve your performance in these areas.