4. Enter all relevant information as it pertains to each, namely:
5. Once you have entered this information, click the yellow “Next” button in the bottom left hand side of the pop-up window.
6. Fill out all the relevant information on the next page, including uploading any supporting documentation and click “Submit” at the bottom left side of the page.
7. It is important to note that whatever you are disputing, you have a plethora of documented evidence including labels, calculations on spreadsheets, Bills of Lading, images of the products packed in their cartons, images of the cartons and their relevant labels, packing lists, scanned packing lists from your own systems, etc. before you create your dispute on Vendor Central.
8. The more factual information you have to dispute something, the more likely you are to have a successful dispute.